Service Consultant Fraud Detection (f/m/d)

Are you looking for a new challenge with a multinational company?
Are you enthusiastic about working closely with customers in a service-oriented manner?

Then you can prove yourself as a

Service Consultant Fraud Detection (f/m/d)

Fulltime | Location: Ghent, Belgium

Your tasks

  • Managing customer accounts and acting as the single point of contact throughout the contracts
  • Handling communication with the customers autonomously and building a strong professional relationship with them
  • Writing reports and delivering presentations on the results
  • Producing and analysing Fraud Detection results, and being able to provide explanations on the observed tendencies
  • Advising customers on how to handle Fraud cases
  • Closely cooperating with colleagues in your team and different departments

Your profile

  • University degree
  • Professional work experience, ideally within customer relations
  • Excellent language skills in English, Spanish and/or French language skills are highly advantageous, any other language knowledge is welcome.
  • Communication skills, team orientation and intercultural competence
  • Comfortable working with tools and interested in being an expert in Excel
  • Very good analytical skills and willingness to cope with large data files

You can expect…

… a diversified range of tasks and responsibilities in a dynamic and growing company
… interesting opportunities for further professional development
… an open and social organizational culture in an international atmosphere
… detailed and continuous training and guidance on the telecom requirements


Did we spark your interest?
Then we look forward to receiving your full application materials including details about your motivation, your salary expectations and your earliest possible start date via mail or e-mail* at:

SIGOS GmbH │ Dominika Bizon
Klingenhofstraße 50 d │ +49 911 / 9 51 68 – 241
90411 Nürnberg │