Support

Do you need 24/7 access to SIGOS support?

Please contact us by mail for subscription to this premium service.

Find the contact options to get in touch with our customer service teams here

Quick Access for Registered
Customers

Trouble Ticketing Service
for SITE and GlobalRoamer

Welcome to the web interface for the SIGOS Trouble Ticket System (TTS OTRS).

Please login with the data provided to you by the support team. Notice that cookies and the execution of JavaScript must be enabled in your browser for this interface to work correctly.

SITE Support

Support by E-Mail

A fast and reliable way to get clear answers and step-by-step instructions should you experience problems.
Contact by mail.

Telephone Assistance

If you need immediate advice or would like to report a problem you can use SIGOS telephone support.
It operates work days from 08:00 to 19:00 (CET).

Phone +49 / 911 / 9 51 68 8

GlobalRoamer Support

Support by E-Mail

A fast and reliable way to get clear answers and step-by-step instructions should you experience problems.
Contact by mail.

Telephone Assistance

If you need immediate advice or would like to report a problem you can use SIGOS telephone support.
It operates work days from 08:00 to 19:00 (CET).

Phone +49 / 911 / 9 51 68 8

TOP